We at Age UK North Norfolk would like to say that without question the support given by all at SM Associates is first class. 

The advice given has always been clear and understood, and all our issues have always been dealt with professionally and with empathy. 

Nothing seems ever to be too much trouble, and always dealt with quickly and efficiently. 

We would recommend SM Associates to any organisation.

Lyn Battrick, General Manager, Age UK North Norfolk


 

Charity BackRoom: the single point of contact for back office services from Voluntary Norfolk

Our comprehensive service for the voluntary sector can help you with:  

  • HR and Employment Law support
  • Payroll service
  • CRB Disclosures
  • Accounting support
  • Jobs website
  • Insurance
  • Training
  • Meeting and training rooms 

For more information about Charity BackRoom, go to 

www.charitybackroom.org.uk


 

SM Associates - Experts in Training, HR and Employment Practice

SM Associates provides expert HR consultancy and training services to the voluntary sector, community sector, public sector and private sector.

Expert HR Consultancy

SM Associates’ experienced CIPD qualified HR Consultants have teamed up with the renowned Employment Law Solicitors, Leathes Prior, to give you unlimited access to HR and legal advice.


As soon as your HR and Employment Law Service contract starts, we will:

  • Undertake an employment health check, reviewing your employment contracts and key policies.
  • Update your policies in line with current employment legislation.
  • Provide practical advice and guidance on policy application.
  • Offer advice on performance management issues, absence, organisational change, disciplinary, grievance and recruitment best practice.
  • Offer a free place on our bi-annual Employment Law seminar.

Should an employment issue become contentious or involve complex legal issues then employment law specialists at Leathes Prior will provide bespoke advice, concentrating on the delivery of workable and practical solutions, minimising the risks and exposure to your organisation.

Please download our SM Associates HR and Employment Law Service leaflet here:  HR and Employment Law Service  

Training Services

We run an open training programme as well as bespoke, in house training tailored to your priorities. For example we offer courses about:

  • Social Return on Investment (SROI), Identifying Outcomes and Measuring Impact, Monitoring & Evaluation
  • Volunteer Management, Supervision, Leadership, Coaching, Conflict Resolution and Breakaway
  • Safeguarding Adults, Risk Management, Health & Safety, Food Hygiene, First Aid, Manual Handling
  • Fundraising, Charity Finance and Budgeting, Basic Finance
  • Developing a Social Enterprise, Setting up Your Voluntary Project, Business Plans, Project Management
  • Social Media (Facebook, Twitter, LinkedIn, YouTube), Marketing for Charities 
  • Microsoft Office including Word, Excel and PowerPoint, Developing Websites, IT for Free
  • ...and many more.

For full details go to Training.

A Flexible Response

Whatever challenges you are facing, our experienced team will help you to decide on the best course of action for your organisation. Contact us for an initial discussion without obligation.


 

Inspire to Change – A New Learning Opportunity

The cultures of both the voluntary and public sectors are shifting rapidly. The severe challenges of the economic climate coupled with the massive changes being brought about through the personalisation agenda are impacting on the way that all of us work. We need more than ever to be adaptable and to have the skills and abilities to work together and to offer people in Norfolk a choice of quality, sustainable, person-centred services.

For more details go to: www.voluntarynorfolk.org.uk/inspire


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